Thank you to all 272 BCxA members who took the time to respond to the 2021 Member Survey. This was our most substantial response to date! Our goal is to keep you satisfied with your membership, and this survey is essential to help guide the Board and Staff in delivering the benefits you want.

We received responses not only from our U.S. members but a higher percentage of Canadians and International members as well. We also heard from all age groups and job categories across the building community. Here is an overview of the results:

Value Rating. We are grateful once again for the number of you who would recommend the BCxA to a colleague and hope you continue to do so. On average, you gave us 4.28 on a rating scale of 1-5 (five=highest).

Education and Training. While some information about the high value you place on member benefits remained unchanged, we clearly heard the need for more education and training and a request to reevaluate our pricing structure for all our offerings. This year your Education and Training Committee is working hard to update and expand the BCxA Online University. At the same time, we continue to build a bank of quality webinars, both live and recorded. Responses from those new to the profession and those responding at the executive level all indicated the need for training on the same topics.

Advocacy. Your desire to see more advocacy for the commissioning profession and the commissioning process also grew in terms of how valuable you consider the benefit. The Advocacy Committee has been hard at work delivering for you, starting with our Advocacy Topics that provide FAQs to owners and other procurement decision-makers for defining Third Party Commissioning. Additionally, we built a database to begin tracking the codes and standards that affect commissioning in both the U.S. states and Canadian provinces. We are ecstatic that our completed efforts this year are high in value to our members, and with your help contributing to these efforts, we can continue to make it robust and valuable.

BCxA Annual Conference and Meetings. Lastly, we heard a very evenly divided response to those who want in-person vs. virtual meetings. As digital technology has been exponentially improving over these last few months, we are bringing a hybrid approach to events and collaboration. Therefore, this year’s Annual Conference will be a 2-day hybrid event — join us in Toronto or live from your computer screen. Either way, you will have access to all the recorded sessions, earning a possible 28 learning units.

Again, thank you for all your feedback. We really do appreciate all your comments and suggestions. Although we don’t have the resources to respond to all of them, please know they are now on the list for consideration as we move forward. In the meantime, although we do this formal survey every two years, we are always open to hearing your ideas.

The BCxA is your Association. We strive to make it work for you!

With Appreciation,
Liz Fischer, Executive Director