BCxA Annual Conference 

Imagination to Innovation is the theme of this year's BCxA Annual Conference in the home of the magic kingdom and epic adventures.  Join us as we explore new and innovative approaches to Cx.

Conference Site and Accommodations:

Experience the magic at Orlando World Center Marriott, a newly renovated Orlando resort near Walt Disney World®. Elevate getaways to Orlando, Florida, in a hotel room featuring a mini-fridge, spacious bathroom, and oversized private balcony showcasing dramatic views of our resort and nightly laser light show.  Splash into our resort's lagoon-style pool with a kids' splash zone, three thrilling waterslides, poolside cabanas, and sun shelves throughout.  Treat the entire family to our resort waterpark, which includes three multi-rider waterslides and a 575-foot lazy river.  Play 18 holes at our Orlando golf course, rejuvenate in our resort spa or maintain your workout routine in our hotel's modern gym.  Indulge your palate with ten dining outlets and special culinary events.

Discounted Rooms have been secured at $239.  Rooms are subject to a nightly resort fee that includes:

  • Daily admission to River Falls Water Park for up to 4 guests.
  • Daily scheduled shuttle service to Disney Parks for up to 4 guests
  • Nightly scheduled shuttle service to Disney Springs for up to 4 guests
  • A budget of golf balls and use of rental clubs at the driving range daily for up to 4 guests
  • 15% discount off retail rates for green fee rates
  • Enhanced in-room wireless internet for up to 6 devices

Book your room by September 11, 2023, to secure this low rate!  Rates will be honored three days pre and post-conference will availability last. 

Book your accommodations now!

Conference Registration

October 5-6, 2023

Conference Registration receives Continental breakfast, lunch, opening day Exhibitor reception, and morning and afternoon breaks

Members In-Person  
$700 On or Before 9/11/2023        
$800 After 9/11/2023               
Non-Members In-Person   
$850 On or Before 9/11/2023     
$950 After 9/11/2023   

Annual Meeting and Dinner

October 4, 2023

We are excited to be at the Disney Springs House of Blues for the BCxA Annual Meeting and Dinner to socialize and meet new friends.

Join us at the House of Blues iconic Music Hall for some classic blues and southern comfort food and reconnect with your BCxA peers.  We have set up some fun games and cocktails for the evening.  We have also secured reduced-price tickets to the Cirque du Soleil show just five minutes away.  Get your tickets early, as the Cirque du Soleil show Drawn to Life is guaranteed to sell out! 

Member Dinner Registration  Non-Member Dinner Registration
$120 On or Before 9/11/2023               $140 On or Before 9/11/2023
$140 After 9/11/2023  $160 After 9/11/2023   
Children are Welcome Ages 2 - 18 $24  


Cirque du Soleil - Drawn to Life

This groundbreaking creative partnership between renowned memory-makers Cirque du Soleil and Disney set your creativity in motion with Drawn to Life; Walt Disney Animation's art is brought to life in a way that has never been possible before.  Bring the whole family together for an extraordinary experience as the stage is turned into a massive animated table for this stunning new show, which features live acrobatics.  Along with brand-new Disney animation and an original score that draws inspiration from legendary Disney music, Cirque du Soleil's inventive design, acrobatic performances, stunning choreography, and various costuming reimagine the art of classic Disney animation.  All of the mind-blowing exuberance and high-flying stunts for which Cirque du Soleil is renowned are present in the performance.

Ticket prices reflect a small discount for group tickets offered through Cirque du Soleil.  There is no markup from the BCxA from the discounted prices.  

Adults 10+ $95. 

Children 3 - 9 years $89.00

Children 0-2 May attend for free if in the parent's lap for the performance

Register for Tickets Only